EU-høring om kjøpskontrakter ved handling på internett
Public consultation on contract rules for online purchases of digital content and tangible goods
EFTA-kommentar sendt til EU-institusjonene 16.11.2015. Omtale publisert av Barne-, likestillings- og inkluderingsdepartementet 19.11.2015
Nærmere omtale
BAKGRUNN (fra Kommisjonens høringsnettside, engelsk utgave)
Objective of the consultation
Consumers and businesses are using the Internet more and more to buy products, access entertainment and manage their daily life. In 2014, 50% of EU consumers shopped online, rising from 30% in 2007. During 2013, 38% of businesses in the EU-28 purchased goods and services online.
However, cross-border e-commerce within the EU is yet far from reaching its full potential. Only 18% of consumers who used the Internet for private purposes in 2014 purchased online from another EU country while 55% did so domestically. Only 12% of all EU retailers sell online to consumers in other EU countries, while more than one third (37%) do so domestically. There are a number of reasons why the Digital Single Market has not yet reached its full potential in the EU.
The EU’s Digital Single Market Strategy adopted by the Commission on 6 May 2015 establishes a holistic approach encompassing the most important barriers that currently hinder cross-border e-commerce. One the main problem identified as hindering business and consumers to fully benefit from the Digital Single Market are differing contract rules that apply in cross-border sales within the EU.
The purpose of this public consultation is to collect interested parties' views on the possible ways forward to remove contract law obstacles related to the online purchases of digital content and tangible goods. It does not aim at addressing copyrights related issues as this will be subject to a separate course of action.
Objective of the consultation
Consumers and businesses are using the Internet more and more to buy products, access entertainment and manage their daily life. In 2014, 50% of EU consumers shopped online, rising from 30% in 2007. During 2013, 38% of businesses in the EU-28 purchased goods and services online.
However, cross-border e-commerce within the EU is yet far from reaching its full potential. Only 18% of consumers who used the Internet for private purposes in 2014 purchased online from another EU country while 55% did so domestically. Only 12% of all EU retailers sell online to consumers in other EU countries, while more than one third (37%) do so domestically. There are a number of reasons why the Digital Single Market has not yet reached its full potential in the EU.
The EU’s Digital Single Market Strategy adopted by the Commission on 6 May 2015 establishes a holistic approach encompassing the most important barriers that currently hinder cross-border e-commerce. One the main problem identified as hindering business and consumers to fully benefit from the Digital Single Market are differing contract rules that apply in cross-border sales within the EU.
The purpose of this public consultation is to collect interested parties' views on the possible ways forward to remove contract law obstacles related to the online purchases of digital content and tangible goods. It does not aim at addressing copyrights related issues as this will be subject to a separate course of action.